From upstairs leaks to basement groundwater and storm runoff, South Jordan water damage gets pumped out, opened up, dried to the IICRC S500 standard and documented for the insurance claim.
(888) 558-4812Call about the leak, flood or backup
Small, safe actions protect people and belongings until the crew takes over, starting at the source.
Close the main shutoff for a pipe or tank leak. For a drain backup, stop all water use.
Stay out of water near outlets or a panel. Switch off breakers only while standing on dry ground.
Take wide and close photos of each wet room, the source and damaged belongings before anything is moved.
Move rugs, boxes and small furniture onto dry surfaces. Leave heavy pieces and wet carpet for the crew.
Give the address, the source and what is wet. The crew builds the plan from those details.
Fourteen water losses, from a cracked supply pipe to a flooded window well, each with its own South Jordan page.
Basement Flooding CleanupStanding water pumped out of any basement, then framing, concrete and contents dried.Service details
Frozen Pipe Water DamageSplit pipes after a hard freeze, with wall and ceiling cavities opened and dried.Service details
Water Extraction & RemovalTruck-mounted pumps and wands lift water from carpet, pad and hard floors.Service details
Burst Pipe CleanupCleanup after a supply pipe lets go, from wet cabinets to ceilings below.Service details
Window Well Flooding CleanupRain or runoff that overwhelms a window well, then soaks the wall and floor.Service details
Water Heater Leak CleanupTank and fitting leaks dried out, from the utility room into the next one.Service details
Sewage Backup CleanupCategory 3 backups cleaned, removed and treated, with porous materials taken out.Service details
Ceiling Leak Water DamageStained or sagging ceilings traced to the leak, opened and dried before they fail.Service details
Roof Leak & Ice Dam DamageMeltwater and storm leaks that soak attic insulation, ceilings and the walls beneath.Service details
Appliance Leak CleanupWasher, dishwasher and fridge leaks that creep under cabinets and flooring.Service details
Bathroom & Shower Leak DamageShower pan, tub and toilet leaks that reach the subfloor and the room below.Service details
Flash Flood & Storm Runoff CleanupStorm runoff and mud removed from garages, lower levels and basements.Service details
Structural Drying & DehumidificationMeasured drying of walls, floors and concrete with dehumidifiers and daily readings.Service details
Commercial Water DamageShops, clinics, offices and apartment buildings dried in phases around tenants.Service details
The crew pulls the water, opens the walls, sets the equipment and writes down every reading.
Dispatch runs around the clock, so a Saturday pipe burst and a midnight backup both reach a crew.
Large basements get truck-mounted extraction; a single wet bathroom gets compact pumps and a few air movers.
Photos, moisture logs and equipment records are kept for the adjuster as the job moves along.
Groundwater near the Jordan River, storm runoff and the sewer district's split of duties all shape the plan.
Losses begin at one of six spots, each linked to a page.
A weeping tub seal or supply fitting can show up first as a ceiling stain.
Meltwater backing up under shingles can soak attic insulation and drip through the ceiling.
A hose left on through winter can freeze the bib and leak inside the wall.
A corroded tank or failed fitting can send water across the floor and into the walls.
When rain outruns the well's drain, water rises against the glass and seeps inside.
A gurgling floor drain during heavy water use points to a blockage downstream.
Drying follows the industry standard: map the moisture, remove what cannot dry, then run equipment until readings match a dry reference.
Meters and an infrared camera trace where water traveled behind baseboards and under cabinets, not just where it shows.
Truck-mounted units lift standing water first, since removing liquid beats waiting for it to evaporate.
Wet pad, baseboard and lower drywall come out where drying in place would leave moisture trapped.
Dehumidifiers and air movers run until each material matches its dry reference and the log shows it.
The target is the moisture reading of the same material in a dry part of the house. Drying that drags past 24 to 48 hours gives mold a chance to start.
Both start outside the living space and are easy to miss until the damage is done.
How dirty the water is decides how the cleanup goes.
Supply water that has not touched anything dirty, so most materials can still be dried.
Burst pipe cleanupDrain water from a washer or dishwasher, or clean water left standing until it turned.
Appliance leak cleanupSewage and floodwater: porous materials are removed and the area is cleaned and treated.
Sewage backup cleanupCost follows how much is wet, how long it sat and what the water carried. A small clean-water leak can stay near the low end, while sewage or floodwater reaches the high end because more material must be removed.
Final numbers depend on what opening the wet walls and floor reveals, so a first estimate stays a range.
Adjusters work from evidence, so the crew builds the file while the work is happening instead of afterward.
Flood damage and sewer backup are often covered separately, or not at all.
The City cites a national figure that policyholders outside high-risk areas filed over 40 percent of National Flood Insurance Program claims from 2014 to 2018.
See basement flooding cleanup
Service covers neighborhoods such as Daybreak, Sunstone and Welby, plus the areas around City Hall and the Jordan River.
Service areas follow roads and crew schedules more than city borders, so one call settles whether a nearby address is covered or not.
(888) 558-4812Ask whether an address is coveredMaster-planned community with mailing ZIP 84009, where the National Weather Service logged 12 inches of snow on January 1, 2023.
Sunstone had basement flooding on September 14, 2013, and a Welby playground flooded after heavy rain on August 2, 2007.
Plus Park Place Subdivision and Nelson Farms Subdivision, covered for leaks, backups and basement water.
The streets around Bingham Creek Regional Park and the river corridor, covered for groundwater and storm water.
The City rates much of its area at low flood risk, yet says low risk is not no risk and flooding can happen to anyone. Leaks indoors need no storm at all.
Yes. FEMA mapped Special Flood Hazard Areas along the Jordan River, Midas Creek, Bingham Creek, Dry Creek and Willow Creek, though the City says much of it is low risk. Flooding can still reach homes outside those areas.
Only when the blockage sits inside the district's own main. Jordan Basin Improvement District says it is responsible for its own property, not a home's pipe or connection to it.
A single clean-water room often runs $1,100 to $3,200, several rooms or a basement $3,500 to $11,000, and sewage or floodwater $9,000 to $25,000+. The walls and floor decide where a job lands.
Often not by default. Jordan Basin Improvement District notes that water and sewer backup is excluded from a standard policy, and flood is usually a separate policy, so the insurer settles what applies.
Drying ends when readings match the dry reference, not on a set date. A small leak can finish in a few days, while a wet finished basement runs longer.
Wide shots of every wet room, close shots of the source and damaged belongings, and stain heights on the walls, all taken before anything is moved, since adjusters compare them with later readings.
Yes. Commercial jobs run in phases around tenants, whether the loss is one suite, a clinic or an apartment building, and the paperwork is kept for each unit.
The City says neighborhoods along 1300 West and close to the river may see high groundwater after winter precipitation, and owners there are asked to check their sump pumps.
The utility handles a public main; the crew starts inside the property. In July 2026, ABC4 reported lane closures on Daybreak Parkway after a Daybreak main break. Should water reach a house or shop, cleanup begins there.
Dispatch is open around the clock for basements, pipes, backups and storm runoff, and every job ends with readings and photos for the file.