Water main breaks, burst pipes and storm runoff each reach Herriman homes differently. The crew pulls out the standing water, dries the structure to measured targets and logs every reading for the claim.
(888) 558-4812Reach a drying crew
A few safe steps stop damage from spreading and keep the insurance file clean until the crew takes over.
Close the main water valve for a leak. For sewage, stop using drains and fixtures.
Switch off breakers serving soaked areas and stay out of standing water near outlets or cords.
Move small furniture, rugs and boxes onto dry surfaces. Leave heavy items for the crew.
Capture the source, the wet surfaces and damaged belongings before anything is removed.
Once the source is stopped and the photos are taken, the crew can start pulling water out and set up drying.
Every service below handles a different way water gets into a Herriman home, from a split pipe to a sewage backup.
Basement Flooding CleanupWater removal and drying for finished or unfinished basements after leaks or runoff.Service details
Frozen Pipe Water DamageSplit pipes from freezing leave wet walls and ceilings that need quick drying.Service details
Water Extraction & RemovalTruck-mount pumping lifts standing water from carpet, pad and hard floors.Service details
Burst Pipe CleanupExtraction and drying after a supply pipe splits in a wall, ceiling or cabinet.Service details
Window Well Flooding CleanupStorm runoff that overfills a window well soaks the wall and floor beside it.Service details
Water Heater Leak CleanupTank failures flood the utility room first, then the carpet and walls next door.Service details
Sewage Backup CleanupContaminated water removed, surfaces cleaned and treated, and porous materials discarded.Service details
Ceiling Leak Water DamageA ceiling stain often hides wet insulation and joists, traced and dried in place.Service details
Roof Leak & Ice Dam DamageWind, rain or melting snow can push water past roofing into attics and ceilings.Service details
Appliance Leak CleanupWasher, dishwasher and supply-hose leaks soak floors and cabinets, and both get dried.Service details
Bathroom & Shower Leak DamageShower pans, tubs and toilets that leak wet the subfloor and the room below.Service details
Flash Flood & Storm Runoff CleanupMud, runoff and creek overflow removed from garages and lower levels, then dried out.Service details
Structural Drying & DehumidificationMeasured drying of framing, subfloor and concrete with dehumidifiers and air movers.Service details
Commercial Water DamageShops, offices and multi-unit buildings dried in phases so tenants can keep working.Service details
Local crews work the same way every time: stop the water, measure, dry, then document.
Crews dispatch day or night to homes across the city, from Old Town to the hillside developments.
Technicians map moisture first, place air movers and dehumidifiers to match, and adjust them at each daily visit.
Photos, moisture logs and equipment records are kept so an adjuster can follow the job.
Crews work with the city's water, sewer and storm drain systems in mind, from district sewer mains to curbside runoff.
Six common starting points, each linked to the service that handles it.
A failed supply hose or tub seal can drip through the ceiling below.
Snowmelt, wind-driven rain or failed flashing can soak insulation before a stain shows.
A frozen spigot can split the pipe behind the wall and flood the rooms inside.
A tank that fails at the seam can send water across the whole utility room.
Rain or sprinkler runoff that fills the well can press through the window frame.
When a sewer backup reaches the lowest drain, sewage comes up inside the house.
The S500 frames how drying is measured, so every job starts with readings and ends with proof the structure is dry.
Meters and thermal cameras trace the wet area through walls, floors and ceilings and set a drying goal.
Extractors remove the bulk of the standing water first, because evaporation alone would take far longer.
Air movers and LGR dehumidifiers go where the readings point, then run without interruption.
Daily readings continue until each material reaches its goal, and the final numbers go into the job record.
Each material is compared with a dry reference reading from an unaffected part of the same home, and the equipment stays until every wet area matches that number.
Both start outdoors, and both are easier to stop with a quick look before the weather turns.
Clean, gray and black water each need different handling.
Supply pipe breaks and failed fittings start clean, but standing water degrades the longer it sits.
Burst pipe cleanupWasher, dishwasher and drain overflows carry soap and bacteria, so porous materials usually come out.
Appliance leak cleanupSewage and storm runoff carry heavy contamination, so porous materials are removed and the area treated.
Sewage backup cleanupMost local water jobs run from about $1,100 for a small, caught-early leak to $25,000 or more for sewage or floodwater, and the final figure follows the water volume, the time it sat and the materials involved.
Ranges are typical, not quotes; the crew's readings, material counts and the insurance scope set the final number.
Adjusters work from evidence, so the crew records the damage as it is found and as it is dried.
Claims depend on the source, and sewer backup is often a separate coverage.
Jordan Basin Improvement District says standard homeowner insurance leaves out water and sewer backup, which most insurers sell separately, so ask the agent before a sewage backup happens.
How sewage backups are handled
Crews work throughout Herriman, from Old Town and Towne Center to Anthem, Blackridge and the hillside developments in the south.
The city shares its borders with Riverton, South Jordan and Bluffdale, and the same crews work in all of them, so a loss near a city limit is covered.
(888) 558-4812See water damage help in nearby citiesThe historic center, where the City's October 2025 status report described a water pipe replacement under construction.
Commercial lots, the Towne Center Apartments and The Commons, where the City announced a groundbreaking in July 2025.
Three major hillside developments in the south, where the City approved updated agreements in November 2024.
A 933-acre development in the northwest that the City Council voted to annex in September 2021, plus the Anthem neighborhood.
Herriman sits at the base of the Oquirrh Mountains, and outside water reaches homes here three ways: storm runoff, a failing City water pipe, or a backed-up sewer main.
The City runs its own Water Department, so a break in the street main falls to it. Water that has already reached the house, such as in a basement, needs extraction and drying from a crew.
Jordan Basin Improvement District, renamed in June 2024 from South Valley Sewer District, is responsible only for its own sewer main. If the house plumbing or the private service pipe causes a backup, stopping all water use generally halts it.
Only in narrow cases. The district says it can be held liable only when it knew of a problem and did not fix it in a reasonable time, and it can pay only under extremely limited circumstances set by law.
Yes. The City's Building Department requires an Electrical, Mechanical and Plumbing permit to replace or add a water heater, and most construction work in the city needs a permit and inspections.
The City's Stormwater Department prepares sandbags each spring, and they are available at Butterfield Park. For flooding from a river, creek, stream or canal, the City says to contact Salt Lake County Flood Control.
Most homes need three to five days of equipment once the water is out, though thick materials, hardwood and concrete can run longer. Daily readings decide when the machines come out.
Mold can begin to grow on damp materials within 24 to 48 hours, which is why extraction and drying start right away and why wet materials that cannot be dried get removed.
A June 24, 2021 thunderstorm sent floodwater and mud down dry creek beds in town, and the City posted video of water along Midas Creek. KSL reported at least one home with basement flood damage.
About 21 percent of occupied homes in the city are rented and about 18 percent of housing units sit in buildings with two or more units, so a landlord or a neighbor may be involved. Photos and a report to the owner come first.
Whether the water came from a split pipe, a failed tank or a storm, the crew can pull it out, dry the structure and document the claim.